FAQs
Answer To All Your Questions About Cakes.
How do I order a cake?
Ordering a cake is easy! You can email us a info@acakelife.com or give us a call at 808.542.0131. Please review our contact page for more information. Our normal business hours are Monday - Thursday between 10:00am - 5:00pm
Do you offer cake tasting? How do I schedule a cake consultation?
Effective December 1st, 2011: Our consultations are held by appointment only Monday thru Thursday between 10am - 5pm. Our weekends, Friday through Sunday, are reserved for our the completion of our booked orders. We do not do consultations during these dates so we can focus and dedicate our attention to fulfilling your order.
There is a $25.00 fee for all consultations in order to reserve your appointment time. The consultation fee, which needs to be paid for in advance, includes a one hour sit down appointment during which we discuss some designs for your cake and do a cake tasting of 6 of our most popular flavors. You can give us a call and we can run your card info over the phone or we can send you a Paypal request for the fee, let us know which you'd prefer. We ask that you please be on time as consultations are booked back to back. The consultation fee is refundable up to one week prior to your consultation, any cancellations after one week prior are non-refundable.
We recommend both you and your fiance attend the consultation. You are allowed to bring a friend or family member with you however, we ask that no more than 4 people attend.
For the consultation, we meet our clients at The Wedding Cafe at Ward Warehouse
What if I'm not in Honolulu? How do I schedule a cake tasting?
If you are planning your wedding from out of town, we would be happy to meet with your wedding coordinator, friend or family member to hold a cake tasting with them. We will then coordinate with you via phone and email to create your custom cake design.
Do you ship your cakes for tasting?
No, we do not ship our cake samples at this time.
How far in advance should I place my order?
Due to the detail, customization and attention we give to each cake, we can only accommodate a limited number of cakes per day and will close out the date. We strongly recommend you contact us regarding your cake as soon as you know the date and venue of your event. Overall, we receoomend orders be placed 4-6 months in advance for weddings and at least 3 months in advance for event cakes and cupcakes.
Popular wedding dates (ie: 10-11-12, 12-12-12) and summer time weddings will close early and should be booked 10-12 months in advance. A non-refundable, non-transferable 40% retainer will reserve your date. We can take cake orders up to 14 months prior.
Do you deliver your cakes?
Yes, we deliver to all locations on Oahu. The delivery charge is based on the distance of travel. Please see our pricing page for delivery fee information. A delivery fee will automatically be charged for cakes requiring on-site assembly.
What is fondant?
Fondant is a sugar dough that is rolled out and draped over a buttercream iced cake. Fondant creates a smooth, seamless, porcelain-like finish. Fondant also seals the cake and helps to keep the inside moist.
What does fondant taste like?
Our fondant has a sweet taste which some describe it as similar to marshmallows. Some of you may have not had a pleasant experience with fondant but, we welcome you to please try ours! We use a ready-made premium quality brand fondant that we think you'll enjoy.
How much do the cakes cost?
We do not have a set price list because each cake is unique and quoted individually. The price per serving is dependent on the complexity of your custom cake design. The cost of your cake is determined by the price per serving multiplied by the total number of servings your cake yields. Your flavors do not influence the cost of your tiered cake.
Buttercream iced cakes start at $4.00/serving.
Fondant covered cakes start at $5.50/serving.
In general, a 3 tiered round cake approximately 72 servings starts at- buttercream= $288.00 and fondant= $396.00. A 3 tiered square cake approx 93 servings starts at- buttercream= $372.00 and fondant= $511.50
Can I have a different flavor for each tier?
Yes, you can customize each tier of your cake to be a different flavor. There is no additional charge for different flavors.
What if I don't need that much cake but would like a large tiered cake? Do you make fake tiers?
Yes, we do make fake tiers. The fake tiers are made of a styrofoam interior and decorated along with the rest of your cake. You would not be able to tell it is a fake tier. The fake tier is purely for display purposes only and not to be cut.
The faux tiers are calculated at 30% less the price/serving of the real tiers.
Can I have fresh flowers on my cake?
Yes, you can have fresh flowers on your cake. However, there are certain flowers that are toxic and should not be placed on any cakes. Flowers treated with pesticides or those containing sap or pollen are unsafe for placement on your cake. You should contact your florist to discuss the safety of using fresh flowers. Gum sugar paste flowers offer a beautiful, food-safe alternative to fresh flowers.
What are gum paste sugar flowers?
Gum paste flowers are made from a type of sugar dough that is rolled out, cut and shaped to create a beautiful realistic flower. The flowers are then left to dry and hand painted for that final life-like touch. Gum paste flowers are the perfect alternative to using potentially toxic fresh flowers. They can also be preserved after your wedding for a keepsake.
Can I purchase only gum paste flowers to decorate my own cake?
No, we do not sell any gum paste flowers ala carte.
